Gainey Suites


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Scottsdale Arabian Horse Show, February 16-26, 2012

Scottsdale Arabian Horse Show Rates from $199.00*


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Thanks again for taking the time to share the impressions of your recent event with us.  Simply click on the buttons to the left of the selected answer for each question and of course, please feel free to provide additional comments in the text boxes.  When you are finished, just click 'submit' and it will come directly to my e-mail box. 

Sincerely, Rich Newman, General Manager.
First Name
Last Name
E-mail
1) How would you rate your function and value for price paid on an overall basis?
Excellent Good Average Fair Poor
2) During preliminary planning and arrangements, were you
able to reach a meeting coordinator quickly?
Yes No
Comments:
able to reach a sales manager quickly?
Yes No
Comments:
were phone calls returned in a timely manner?
Yes No
Comments:
3) Please rate the following where applicable:
Sales
Courtesy
Excellent Good Average Fair Poor
Knowledge
Excellent Good Average Fair Poor
Responsive
Excellent Good Average Fair Poor
Professional
Excellent Good Average Fair Poor
Meeting Coordinator
Courtesy
Excellent Good Average Fair Poor
Knowledge
Excellent Good Average Fair Poor
Avail, during planning
Excellent Good Average Fair Poor
Avail, During food service
Excellent Good Average Fair Poor
4) Were we flexible enough to adapt to last minute changes and requirements?
Yes No
5) Did we deliver what was mutually contracted?
Yes No
6) If the hotel provided Guest Rooms
Were the reservations processed properly prior to arrival?
Yes No
Were the reservations in order at check-in?
Yes No
Were you and other members of your group satisfied with your accommodations?
Yes No
7) Were your meeting/function facilities
Set up properly?
Yes No
Set up on time?
Yes No
Free from ouside noise?
Yes No
Was everything working in your meeting/banquet facilities?
Yes No
8) Please rate the following where applicable
Air conditioning/heating
Excellent Good Average Fair Poor
Audio Visual Equipment
Excellent Good Average Fair Poor
Lighting
Excellent Good Average Fair Poor
9) If we provided food and/or beverage service, please rate the following where applicable:
Service
Attentive
Excellent Good Average Fair Poor
Courtesy
Excellent Good Average Fair Poor
Efficiency
Excellent Good Average Fair Poor
Food
Quality
Excellent Good Average Fair Poor
Presentation
Excellent Good Average Fair Poor
Value for price paid
Excellent Good Average Fair Poor
Quantity
Excellent Good Average Fair Good
10) Was a catering coordinator available during the function?
Yes No
11) Did we service your meeting breaks on time?
Yes No
12) Did you receive an orientation ot the property and meeting room?
Yes No
13) Overall quality of your experience Imaginative
Memorable
Acceptable
Ordinary
Dull
14) Please indicate those staff members who were especially helpful so that we may show our appreciation
Name:
Position:
Comments:
15) If you plan another function for this area, would you return to the Gainey Suites Hotel?
Yes No
16) May we be of assistance with future meeting plans?
Yes No
Additional Comments:
 
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Portola Hotel & Spa in Monterey California
Gainey Suites Hotel
7300 E Gainey Suites Drive
Scottsdale, Arizona 85258
(480) 922-6969  |  Toll Free 1-(800) 970 4666

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